If it still doesn't work, please remove the application using the Acrobat cleaner tool, reboot the computer once and reinstall the application using the direct link You may also try to create a new test user profile with full admin rights in Win and try using the application there and check. Please try to reset the Acrobat preferences as described here. Go to Help > Check for updates and reboot the computer once.Īlso, try to repair the installation from the help menu (Win Only) and see if that works. What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 2 (Win Only) installed. or is the application freezing itself after opening. ![]() Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. ![]() ![]() Hi you are doing well and sorry to hear that
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